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Program Advocate

DEPARTMENT:      Youth Services

DIRECT SUPERVISOR:    Senior Program Manager

ACCOUNTABLE TO: Vice President, Youth & Family Services



Under the direction of the Vice President of Youth & Family Services, the position is primarily responsible for providing mentoring, case management, one-on-one intervention, group programming, recreation and SEL training to youth aged 11-24.



  • Intake and enroll candidates in Project Ready (STEM; Career Development; College Readiness; SEL; Trades) program.
  • Maintain a minimum caseload of 40 youth participants.
  • Actively facilitate the Case Management Process. This includes completing all necessary client intake documents, complete programmatic assessments (three times a year); develop and revise service plans every 90 days with each participant assigned, programming in schools, home visits, phone calls, field trips.
  • Facilitate group sessions, including, but not limited to: Social and Emotional Learning (SEL) Groups, Violence Prevention Groups, Trades, Career Readiness, College Readiness, Academic Support/Tutoring Groups, and STEM as it is outlined in the program curriculum.
  • Conduct one-on-one mentoring to participants in an effort to assist them in achieving goals outlined in the Service Plan
  • Use knowledge of community resources to help participants achieved the goals outlined in their Service Plans.
  • Maintain case notes, participant files and ensure that all reporting function is adhered to as it is outlined by the funder and program for every client interaction.
  • Work collaboratively with community partners and other CUL Departments/Staff in linking clients with needed services.
  • Performs other duties/special projects as assigned.



  • None.



This position requires the individual to have an understanding of the characteristics, problems, needs and interests of at risk youth; good knowledge of community

resources and facilities available to youth; a solid understanding of youth programming; a high level of integrity, ability to establish trust and maintain support with youth; ability to plan, organize, implement, coordinate and evaluate a client issues and any program needs of youth; ability to establish and maintain effective working relationships with health professionals and community organizations or agencies; ability to make accurate and objective observations; ability to communicate effectively, both orally and in writing; ability to work independently; ability to use computer applications such as spreadsheets, word processing, calendar, e-mail and database software; one must possess initiative; tact and courtesy; physical condition commensurate with the duties of the position. This individual must understand, maintain, and uphold the mission and vision of the Chicago Urban League.

Must possess a valid driver’s license and motor vehicle insurance to operate a motor vehicle in the State of Illinois. Must pass a criminal background check.



  • Bachelor’s Degree required
  • Master’s in related field strongly preferred
  • 5+ years of child welfare experience
  • Strong computer skills are required especially with case management data systems
  • Must be professional, mature and willing to be a role model