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Operations Administrator

Direct Manager:               Chief Financial Officer

Position Details:               Full-time salaried position with benefits

Position Overview

This is a role for a detailed, organized and systems-oriented individual with an interest in growing a career in non-profit administration and advancing socio-economic equity. While the core functions of the position such as payroll, employee administration and grant compliance support are fixed, the scope of the position has room for flexibility depending on a candidate’s interests, strengths, and level of experience.

Duties and Responsibilities

The Operations Administrator routinely has responsibility for the administration of CUL’s internal infrastructure activities as assigned by the CFO. The Operations Administrator is expected to be proficient at payroll activities, employee administration, MS Office (including Word, Excel & Power Point) and have sound communication skills, oral and written. The person will collaborate with senior management to identify best practices, devise new solutions, and improve internal systems with an eye toward team wellness, success and community impact. Responsibilities may include but are not limited to:

  • Team wellness / success (HR), including payroll, benefits, recruiting, onboarding & performance review activities
  • Administer functions / policies to ensure CUL is impactful and kind to both our internal team and communities we serve
  • Act as a liaison to our various third-party PEO support administrators
  • Prepare & maintain staff records, timekeeping – electronic and paper
  • Respond to federal, state and local government compliance, census and registration requirements
  • Supervise intern and community service participants
  • Support program & accounting staff with compiling & reviewing grant compliance & reimbursements
  • Work with CFO to administer fiscal processes such as payroll allocation and monthly close transactions
  • Act as a liaison for staff with outsourced information technology team
  • Collaborate with staff to hold office events and engagements
  • Performs other ad hoc projects, duties as assigned


  • Associate’s degree, Bachelor’s degree or five years’ relevant experience
  • Three years’ experience processing payroll, Paychex preferred
  • Administrative and compliance activities preferred
  • Experience working in a non-profit organization helpful
  • Ability to manage and organize many types of information, across multiple platforms, with accuracy and consistency
  • Competent use of common office software, g. Microsoft Office, Word, Excel, Powerpoint, Zoom
  • Ability to navigate online software accounts such as timekeeping, file-sharing, and collaboration platforms
  • Experience recording transactions, creating & generating reports to government entities preferred
  • Time management skills that enable completion of multiple tasks consistent with deadlines
  • Ability to communicate professionally with staff and external stakeholders in written and verbal formats
  • Ability to safeguard confidential communications & information
  • Collaborative style characterized by a thoughtful, diligent and kind approach to the work