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Career Development Manager


Title: Career Development Manager FLSA: W9 Contractor
Department: Workforce Development


Primary Function

Under supervision from the Department Vice-President, the Career Development Manager assumes responsibility for day-to-day management and leadership of assigned program(s), including implementing and evaluating program policies, procedures, and standards; determining program service levels and enhancements; monitoring program budgets; providing supervision to assigned program staff; and performing related work as required.


Principal Accountabilities

Accountable for meeting General Workforce Development (WFD) program goals and objectives.

Duties and Responsibilities


Community Outreach and Training

  • Identify and develop partnerships with American Jobs Centers and other workforce collaborations around the Chicagoland area.
  • Conduct outreach to academic and vocational training institutions; identify appropriate job matching/training opportunities for clients; maintain understanding of local job market and opportunities to assist in providing guidance to clients.
  • Assist in the creation of career development training materials and resources for clients and partners.
  • Coordinate and lead career services workshop programming, including outreach, implementation, and evaluation of the workshops.
  • Conduct workshops, orientations, or other training and outreach activities for clients.


  • Serve as a specialist resource for staff on issues related to career planning.
  • Support Career Development Specialist to integrate and strengthen career-building goal setting into their coaching practices with clients.
  • Provide training to career development staff around workforce development and occupational training opportunities for clients.
  • Support staff in assessing client’s education, work experience, skills, and job interest and matching them to available employment, training, or other opportunities/services.
  • Supporting career development staff in identifying challenges or barriers that might hinder employability, and assist staff in identifying services, supports, or referrals to community resources.


Performs other duties as assigned.


Direct reports assigned by the Vice-President of Workforce Development.


This position requires the individual to work closely with program and CUL staff, department managers, partners, contractors, funders, and community stakeholders.

Knowledge and Skills

  • Bachelor’s degree preferred with 5-7 years in workforce development or similar field.
  • Experience managing multiple projects and training and development programs simultaneously preferred.
  • Experience in any/all of the following: Supervision, teaching, training, and development.
  • Excellent oral and written communication skills.
  • Ability to establish/maintain excellent community relations.
  • Proficient in Microsoft Office Suite.
  • Strong organization and time management skills.
  • The ability to work well under pressure in a fast-paced environment.
  • Must be able to work independently and collaboratively within a team environment.
  • Provide own transportation and adequate insurance.
  • Must maintain a valid driver’s license.

Reports to

Vice President of Workforce Development